CUSTOMER SERVICE WARRANTY

WARRANTY INFORMATION (U.S. ONLY) - Online Warranty Form

Limited Lifetime Lens Replacement Guarantee

United States Exclusive

Scheyden Precision Eyewear standard sun-lenses are covered for three (3) years from original date of purchase. Should you have the unfortunate circumstance of scratching or breaking your standard sun-lenses, West Coast Trends, Inc. will replace them for a nominal fee of $49.00 plus return shipping and handling. This includes Standard Sun-Lens replacement, clean and tune up frame (frame tune up includes replacement of nose pads, ear socks and ultrasonic cleaning). Nose pads on our composite frames and cloisonné tips on certain models cannot be replaced. This offer is valid for your first lens replacement. Should you require additional lens replacements, the price schedule is as follows:
Standard Sun-Lens replacement to include frame tune up and labor. 
$89.95 plus shipping and handling.
   ReaderX, custom prescription and custom tinted lenses
(custom color, tint, etc.) are not covered under this warranty.
Effective December 1, 2010.



No Questions Asked Five (5) Year Warranty

Do you love your Scheydens? For an additional cost, West Coast Trends, Inc. offers an extended warranty against irreparable damage, loss, or theft of the originally purchased frames and lenses (call for details). The No Questions Asked Warranty is good for a one-time replacement of your original purchase. Once the glasses are replaced, an additional No Questions Asked Warranty will have to be purchased for every subsequent frame. Price varies by model and features. Warranty does not cover custom lenses, Rx lenses, ReaderX lenses, protective cases, accessories or shipping and handling costs. Make sure to check the box at the bottom to receive more information.


Returns

All returns must be labeled with a Return Authorization number obtained in advance from a Scheyden Precision Eyewear representative. After thirty days from purchase date, no returns or exchanges will be accepted on custom made lenses or any frame that has been altered.Please package and send your sunglasses securely and use a traceable carrier such as UPS, Fed Ex, or USPS (registered or insured). Scheyden Precision Eyewear is not responsible for lost or damaged goods in transit.

 


Scheyden Upgrade Program

If your eyewear was purchased within the last three (3) years and is now discontinued, you may be eligible for the Scheyden Precision Eyewear Upgrade Program.

Please call 800-851-2758 for details.

 


Questions? Contact Us:

West Coast Trends, Inc.
17811 Jamestown Lane, Huntington Beach, CA 92647
Phone: 714.843.1975 Fax: 714-500-3510 Email: warranty@scheyden.com

 






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